General Terms

When you place an order, you are aware of our General Terms and have accepted them.

After you have placed your order with Discount Letters, you will receive computer generated confirmation by email. This agreement is only valid if Discount Letters does not terminate this computer confirmation. We employ this right to terminate for texts that in the opinion of Discount Letters are not appropriate, for either racist, provocative or ethnic reasons, or are inappropriate in any other way. If the order is terminated, any sums already paid will be repaid within 30 days.

Discount Letters can never be made liable for contravening or infringing copyright or intellectual property rights.

Discount Letters takes no responsibility for any errors of writing or imperfections in the text you order.

Discount Letters accepts no liability for damage arising when goods we supply are affixed to bases not intended for them or stuck to third party property.

Orders can and may only be placed by persons older than 18 years. If an order is placed by a person younger than 18 years, the person ordering should inform his/her parents or guardians.

After receiving your payment we will do our best to produce and send your order within 5 working days.

Orders may only be altered or cancelled if these have not yet been put into production.

Rights of return are not applicable because text and logo orders etc. involve tailor-made solutions.

We guarantee that our standard of the original quality vinyl from Avery Dennison: the Avery 700 Premium Film will be used.

If the delivery time cannot be met, Discount Letters will inform the customer in good time and offer the opportunity of dissolving the agreement.

Your order will be sent by TPG. We are not responsible for delay in postal deliveries, unless binding agreements about delivery times have been confirmed by us in writing.

If the delivery is delayed by circumstances beyond our control (under which we in any case understand import and export hindrance, transport difficulties, failures on the part of suppliers to Discount Letters), Discount Letters is entitled to extend the delivery period by the duration of the circumstance created beyond our control, or alternatively to terminate the agreement partially or entirely, without obligation to pay any damages.

Customers may only order from us if payment has been made in advance. When we receive no payment the concerning order will be cancelled automatically after two weeks.

Any faults or complaints should be communicated to Discount Letters in writing or by email, within 8 days of receiving the goods.

If the delivery is incomplete or unfinished, you have a right to further delivery of the incomplete or unfinished texts.

We have put together the instructions for affixing letters with care. We do not, however, assume any responsibility for the way you use or interpret our manual.

We guarantee you that we will store the data you give us safely, and will only use it for your assignments.

Discount Letters is not responsible for the loss of data stored on hard disks, floppy disks or other media bearing products.

This website is protected by intellectual property rights and is the exclusive property of Discount Letters.

Any agreement you enter into with us is subject to the Constitution of the Kingdom of the Netherlands.